How a CMMS can help with corrective maintenance
1. Streamline the reporting process
A CMMS provides a fast and easy way for machine operators and other employees to report problems. Create an online form where people can submit a ticket, which will be managed and overseen by the maintenance team.
This prevents technicians from receiving work request phone calls while they’re in the middle of other important work, with no paper or digital trail to keep track of scheduling.
Customize the form by allowing users to submit photos and indicate task priority as well as identifying information such as building number (in a large facility) and equipment type. Doing so standardizes work order requests, prevents ambiguities and enables maintenance planners to triage corrective tasks more effectively.
2. Optimize the workflow
Create a set of standard maintenance procedures technicians can follow when dealing with complex assets. Even if these assets aren’t currently under a preventive maintenance plan, you can still minimize downtime and maintenance costs by preparing for the asset’s eventual degradation.
CMMS features help facilitate this process by providing quick access to maintenance logs for every asset, a spare parts management system that helps control inventory so you never run out of replacement parts and centralized information about each asset (OEM recommendations, fault patterns and maintenance procedures).
3. Manage scheduling
Scheduling corrective maintenance alongside other preventive maintenance tasks is essential to ensure that problems don’t go unaddressed. For each corrective maintenance task, assign a level of urgency, from high to low.
When a work request comes in, the maintenance planner needs a real-time view of what each technician is working on and which ones can be safely pulled into other tasks. It’s always best to use a technician who isn’t in the middle of another task instead of interrupting a task that is in progress.
A CMMS gives you insight into the following information:
- List of active corrective tasks
- List of tasks that still need to be scheduled
- Which technicians are assigned to cover which tasks
- Who is available to cover corrective tasks that still need to be scheduled
4. Create communication channels
Remember that corrective maintenance doesn’t only concern the maintenance team. Employees who work with assets that are waiting to be repaired need to be updated on the progress of maintenance work.
For example, say the maintenance manager didn’t notify the line manager that a technician is coming. The technician would have to wait around until production stops or the space is clean and ready for him to start.
A mobile CMMS comes with a built-in chat function that makes it easy for managers to communicate with each other onsite, as well as push notifications that notify managers of important changes.
Although corrective maintenance can be the proper maintenance strategy for certain types of assets and situations, it is not the best approach for all assets and situations. It can often lead to costly downtime, shortened life of assets, unsafe working conditions, and more.
An effective maintenance strategy should also include preventive and even predictive maintenance, and there is no better way of implementing preventive and predictive maintenance than with a CMMS.