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MicroMain Technician Training
A virtual training session designed to help you get your new technicians up to speed on your CMMS.
As companies begin to ramp up hiring post-COVID, many are onboarding new technicians who are encountering a CMMS for the first time. This one-day virtual training session will equip technicians with the information they need to navigate MicroMain Global, receive and update work orders, use the technician mobile app, and more.
Here are some topics we'll cover:
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Navigating MicroMain Global - Get to know the home screen and main features
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Managing Services and Labor - Creating service requests and adding parts and resources to tasks
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Processing work orders - Viewing and accepting work orders, completing tasks, and setting up preventive maintenance work orders
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Using the mobile app to work offline
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Generating reports - Recording KPIs and other data insights for relevant stakeholders
Join us at our next session Thursday, August 26, 2021!
This live virtual training session lasts eight hours (9am-5pm CT). You'll have the chance to ask questions during training and interact with peers.
Frequently asked questions
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Who should attend?
Maintenance technicians who have never used MicroMain Global before, or those who would like a refresher on how to use the software.
What will I get?
Eight hours of training material covering all the basics your technicians will need to use MicroMain Global in their day-to-day role. By the time your technicians complete the training, they’ll be able to access and update work orders, manage service requests, create a preventive maintenance work order, and more.
How much does it cost?
$495/person
How do I sign up?
What if I can’t attend this session?
Let us know and we’ll set up a training session for you at a future date.
- What's on the agenda for the day?
- We'll go over everything you need to enjoy the full functionality of MicroMain Global. You can view the agenda in more detail below (click to expand).
Each training session runs for eight hours with a break for lunch.
1. Navigating MicroMain Global
Changing your account and notification settings
2. Overview of Editing Assets and Managing Assets
Managing Assets via a template
3. Managing Services
Best practices for making services for service requests and PM’s
4. Managing Labor
Assigning Labor to Shops
5. Work Order Process
Submitting a Service Request
Managing Service Requests in Global
6. Creating a Demand Work Order
Adding Parts to Tasks
Adding Resources to Tasks
Adding Additional Costs to Tasks
7. Print Work Order
Completing a task
Closing a Work Order (Failure Codes)8. Work Order Options
Filter Work Orders
Overview of Work Order options
9. Mobile Technician App Overview
Hands-on practice10. Overview of Preventive Maintenance Work Orders
Creating a PM
Creating a Schedule Template
PM Calendar
11. Parts and Inventory
Adding a new Location
Adding a new Part
12. Ordering Parts
Approval workflow
13. Receiving Parts
Performing Inventory Count
14. Reports
Generate reports
Export reports
Choose the training session that's right for you.
Need to train a large number of technicians or just want to get the best deals? Take advantage of early-bird pricing and group discounts. Contact your account executive for more details.
$495
Special Pricing
Looking for admin training?
Do your maintenance supervisors need training on MicroMain Global? Stay tuned for details on our next admin training session, which will cover all aspects of how to manage your maintenance operations entirely within the software.
Want us to notify you when admin training becomes available?
